Privacy Policy

• Account & authentication: your name and email, managed through our authentication provider when you sign in.
• Workspace content: the events, tasks, team members, vendors, notes, and related details you create in the app.
• Contact details: a phone number, only if you add and verify one to receive SMS or WhatsApp updates.
• Usage & technical data: basic logs needed to operate and secure the service.

• To provide the product — creating and managing your events and tasks.
• To send notifications you’ve enabled (email, push, SMS, or WhatsApp), such as reminders, at-risk alerts, and status requests.
• To power AI features — generating plans and summaries, and interpreting messages you send to our assistant.
• To secure, maintain, debug, and improve the service.

We don’t sell your data. We share the minimum necessary with providers who process it on our behalf:

• Authentication (sign-in and account management)
• Database & hosting (storing your workspace data; running the app)
• Email delivery, and SMS / phone verification
• WhatsApp messaging (the WhatsApp Business Platform) when you opt in
• AI processing, to generate plans/summaries and interpret your messages
• Error monitoring, to detect and diagnose faults. Error reports are stripped of personal data before they leave our systems — they record where a fault happened, not who it happened to or what you typed.

SMS and WhatsApp messages are only sent to a phone number you’ve verified, and you can turn them off at any time in your notification settings. Message and data rates may apply. WhatsApp messages are governed by WhatsApp’s own terms and policies.

We keep your information for as long as your account is active or as needed to provide the service. You can request deletion of your account and associated data (see below).

You can access or update much of your information in the app and manage your notification preferences at any time.

If you own a workspace you can delete it yourself, immediately, from Settings — no request and no waiting. Deletion is permanent and removes the workspace and its contents for everyone in it. You can also ask us to delete your data, or to provide a copy of it, by contacting us. See our Data Deletion Instructions for what gets removed.

Depending on where you live, you may have additional rights under applicable law.

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard it.

Praxius isn’t intended for children under 16, and we don’t knowingly collect their data.

We may update this policy from time to time. We’ll revise the “last updated” date above when we do.

Questions or requests? Email privacy@onepraxius.com.